SpringFour Partner of the Month: OppFi

Delivering real-time support and real results when customers needed it most.

When financial pressure hits, speed matters.

During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act.

OppFi acted.

Through its partnership with SpringFour, OppFi quickly connected customers to trusted local resources, delivering meaningful support at scale while strengthening engagement and repayment outcomes.

A mission rooted in financial inclusion

OppFi has long focused on expanding access to safe, affordable credit for underserved consumers and building pathways to financial stability for millions of Americans.

As CEO Todd Schwartz shared, financial inclusion is at the core of OppFi’s work not just through credit access, but through the resources and support that help customers move forward financially. As part of its broader social impact strategy, OppFi partners with SpringFour to ensure customers have access to tools that reduce expenses and avoid falling further behind.

Meeting the moment during the shutdown

When the federal shutdown began in October of 2025, SpringFour was already in place to enable partners like OppFi to respond immediately. 

As conditions worsened, SpringFour expanded its efforts with ready-to-send outreach, expanded resources for SNAP recipients and federal workers, and new tools like the Finding Food Assistance Guide. This rapid response positioned SpringFour as a primary source of support for both consumers and the institutions serving them. 

OppFi moved quickly to activate that support.

Rather than waiting for customers to seek help, OppFi launched a proactive campaign connecting them directly to SpringFour resources. The results were immediate and measurable:

• 300,000 emails sent
• 44% open rate
• Thousands of searches and clicks

OppFi customers were taking action, and the top needs they searched for, employment services and food savings, reflected real financial pressure. 

These results, also highlighted in American Banker’s coverage of the shutdown response, show what happens when support is both visible and accessible. By connecting customers to resources that reduce everyday expenses, OppFi helped them stabilize faster. And when customers stabilize, they are better positioned to stay current on their obligations.

A win-win approach to financial health

The shutdown may have ended, but financial pressure hasn’t. With ongoing economic uncertainty and the potential for future disruptions, the need for proactive support continues to grow.

We see it every day, and OppFi proves it: When financial institutions connect customers to meaningful support, the impact extends beyond the moment of need. Customers reduce expenses and regain control, and institutions see stronger engagement and better outcomes.

That’s good for people trying to get by, and it’s good business.

Congratulations to the OppFi team for demonstrating what’s possible when financial inclusion is paired with real-time, actionable support.