SpringFour’s CEO, Rochelle Nawroki Gorey, recently joined the BAI Banking Strategies Podcast to talk about bringing financial health resources to bank customers.
Financial health and wellness are crucial to consumers at a wide variety of income levels across the country. Millions of Americans live paycheck to paycheck and it’s not just the underserved and under banked that need referrals to quality resources available through SpringFour.
Financial institutions that make the financial wellness of their customers a priority show that they care about their customers and build loyalty. These financial wellness tools can assist customers in living a successful financial life and ultimately qualify for financial products they may not have been able to qualify for before.
Listen to the full podcast here to learn more about just how important addressing financial wellness is, and how SpringFour can help.
One of the best parts of our jobs here at SpringFour is hearing stories of the ways in which referrals are positively affecting people’s financial lives. It inspires us, and motivates us. Everyday our subscribers are providing thousands of referrals through SpringFour to their customers that directly impact their budgets and change their lives for good. We want to hear those stories.
Because of this we are always looking for ways to partner with our subscribers to look at outcomes from referrals, and evaluate impact. Whether through gathering in-depth personal stories, or data analysis of repayment performance, the impact SpringFour referrals make can be measured in a wide variety of ways.
We recently partnered with GreenPath Financial Wellness to follow-up with clients who received SpringFour referrals to see how their financial lives had been affected. Vincent, Diane, and Vivian* were three examples of just how these referrals make a difference. From making a home more livable through home repair grants, to getting a handle on out of control prescription costs, to gaining assistance for bankruptcy, SpringFour referrals helped to get financial lives back on track. Read their moving stories here.
Do you have an innovative way to think about the impact of SpringFour referrals? Are you a subscriber who is already tracking these outcomes, or would you like to? Reach out to us (Katie@springfour.cc); we’d love to hear from you.
*Names changes for confidentiality
Katie Gottschall Donohue
Vice President, Strategy and Operations