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Banks should adopt an ’empathy-first’ attitude toward the struggling

by SpringFour | May, 18, 2023 | News | 0 comments

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Announcement: C&R Software Integrates SpringFour into Debt Manager
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Maggie Kaiser

Client Success Manager

Maggie Kaiser joins the SpringFour team as a Client Success Manager. Maggie brings 7 years of experience of working in Corporate Social Responsibility and managing leaders in supply chain management. She has worked with several of the top Fortune 500 companies developing and executing their internal Code of Conduct. Maggie will be taking part in strategic efforts to boost client engagement and support SpringFour’s client deployment efforts. Maggie is bilingual in Spanish and has lived in several countries, including Chile, where she worked in international trade and focused on earthquake relief organizations.

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Dr. J. Michael Collins, Ph.D.

Co-Founder

Dr. Collins is a nationally recognized expert in the loss mitigation/foreclosure industry and professor of Consumer Finance at the University of Wisconsin-Madison. His studies on consumer behavior insights focus on the role of information in consumer decision-making, especially for low-income households. Michael has studied consumers in the financial marketplace for more than a decade and has published many articles on consumer responses to foreclosure, the role of default counseling, and the effects of consumer protection policies.

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