Research and Insights

Research and Insights

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

SpringFour Growth: Team Additions

SpringFour Growth: Team Additions

   February was a big month for us here at SpringFour. SpringFour's CEO Rochelle Gorey has spent her entire career in financial services, often from the perspective of building better policies, products and solutions that help people see a better financial life. So it...

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LendIt Fintech Woman of the Year Finalist

LendIt Fintech Woman of the Year Finalist

SpringFour, the only social impact fintech that helps financial institutions give customers the support they need to regain financial control, today announced in its annual impact report that it delivered more than 3.3 million financial health referrals to Americans in need in 2021.

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Best in Class: 2021 User Survey Shows SpringFour’s Far-Reaching Impacts

Best in Class: 2021 User Survey Shows SpringFour’s Far-Reaching Impacts

Each year, SpringFour surveys the agents and counselors who use S4pro to provide vetted financial resources to consumers in need. We conduct this survey to explore user experience, obtain feedback and improve our products, understand best practices, and learn more about how SpringFour benefits the end users – individuals and families who are struggling. Read more for this year’s results.

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Awards & Recognition

          

           

       

    

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