Research and Insights

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

At SpringFour, our mission has always been clear: boost your business by connecting people to the trusted financial health resources they need. This quarter, we delivered over 1.8 million referrals to individuals and families nationwide, helping them save on essentials like food, utilities, and housing — and empowering them to stay resilient in the face of growing financial pressures. This quarter also brought important milestones, from our expanded resource offerings and new integration with C&R Software’s Debt Manager, to partnerships that are helping organizations like MSUFCU, Enact, and Propel Holdings meet customers where they are.

In today’s rapidly evolving business landscape, companies that prioritize meeting consumer needs aren’t just making a difference in their communities—they’re also strengthening their brand, building customer loyalty, and enhancing their bottom line. One of the most meaningful ways businesses can meet consumer needs is by providing financial health resources to their customers. Doing so not only makes positive contributions to society, but is also proven to drive business results.

We’re thrilled to announce a brand-new integration of SpringFour with C&R Software’s Debt Manager, the world’s leading SaaS, AI-native debt collection and recovery platform. The debt management and collections system simplifies and streamlines collections processes, and currently manages $8 trillion in debt.

Madeline Riske, English and Creative Writing Student at the University of Iowa, took the opportunity to interview Rochelle Gorey, SpringFour’s CEO and Founder about her story and the company’s mission and success. Explore Madeline’s Guest Blog here.

2024 was a defining year for financial health — and for SpringFour. Our acquisition by C&R Software marked a major milestone, enabling us to scale our mission and bring financial health solutions to more organizations and the people they serve than ever before.The impact speaks for itself: 8.5 million+ referrals delivered (a 54% increase from 2023), 2,000+ new resources added, and recognition from Inc. and American Banker for our leadership, innovation, and impact in financial health.

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them. While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Learn how in SpringFour’s Q4 2024 Impact Report.