Research and Insights

Research and Insights

SpringFour Partner of the Month: Meritrust Credit Union

Founded on a mission of improving the financial lives of its members, Meritrust Credit Union wanted to do more to expand those efforts. With several programs already focused on supporting financial literacy on offer, partnering with SpringFour was the next logical step. With a quick and efficient deployment, the teams made the technology accessible to Meritrust members within months.

SpringFour Partner of the Month: Patelco

Patelco was formed in 1936 by a few employees at Pacific Telephone and Telegraph Company (now AT&T). They had a dream, and with only $500 in assets, Patelco Credit Union was formed. A fixture in the Bay Area ever since, Patelco Credit Union is a full-service, not-for-profit financial cooperative dedicated to helping its members and communities prosper.

Our CEO Made Forbes 50 Over 50. Here’s the Story Behind It.

This month, SpringFour Founder & CEO Rochelle Nawrocki Gorey was named to Forbes’ 50 Over 50 list, which recognizes women whose leadership is reshaping their industries. She joins an impressive class of honorees from major banks and credit unions — proof that SpringFour now sits at the same table as the industry’s biggest names.

SpringFour Partner of the Month: Purchasing Power

Retirement plans remain a core pillar of employee benefits. Yet with an increasingly dire financial reality, many of those plans are falling short. Nearly half of younger working Americans –– 42% — say they’re living paycheck to paycheck. That means after covering their basic living expenses, Gen Z, Millennials, and Gen X have nothing left for savings. And the vast majority say they’re struggling to save for retirement.

SpringFour Partner of the Month: Balance Financial Wellness

Figuring out how to stretch a budget through the entire month. Deciding whether to pay for an unexpected expense on credit. Evaluating student loan repayment options. Determining whether you’re financially ready to buy a home. Financial decisions happen every day, so why shouldn’t financial guidance?

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

SpringFour Partner of the Month: Meritrust Credit Union

Founded on a mission of improving the financial lives of its members, Meritrust Credit Union wanted to do more to expand those efforts. With several programs already focused on supporting financial literacy on offer, partnering with SpringFour was the next logical step. With a quick and efficient deployment, the teams made the technology accessible to Meritrust members within months.

SpringFour Partner of the Month: Patelco

Patelco was formed in 1936 by a few employees at Pacific Telephone and Telegraph Company (now AT&T). They had a dream, and with only $500 in assets, Patelco Credit Union was formed. A fixture in the Bay Area ever since, Patelco Credit Union is a full-service, not-for-profit financial cooperative dedicated to helping its members and communities prosper.

Our CEO Made Forbes 50 Over 50. Here’s the Story Behind It.

This month, SpringFour Founder & CEO Rochelle Nawrocki Gorey was named to Forbes’ 50 Over 50 list, which recognizes women whose leadership is reshaping their industries. She joins an impressive class of honorees from major banks and credit unions — proof that SpringFour now sits at the same table as the industry’s biggest names.

SpringFour Partner of the Month: Purchasing Power

Retirement plans remain a core pillar of employee benefits. Yet with an increasingly dire financial reality, many of those plans are falling short. Nearly half of younger working Americans –– 42% — say they’re living paycheck to paycheck. That means after covering their basic living expenses, Gen Z, Millennials, and Gen X have nothing left for savings. And the vast majority say they’re struggling to save for retirement.

SpringFour Partner of the Month: Balance Financial Wellness

Figuring out how to stretch a budget through the entire month. Deciding whether to pay for an unexpected expense on credit. Evaluating student loan repayment options. Determining whether you’re financially ready to buy a home. Financial decisions happen every day, so why shouldn’t financial guidance?

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

Companies Focus on ESG Metrics, Highlight SpringFour Partnership

Companies Focus on ESG Metrics, Highlight SpringFour Partnership

In the wake of climate change and social unrest surrounding racial inequality, many companies are ramping up their environmental, social and governance (ESG) programs to highlight the importance of being a good corporate citizen with a positive impact on customers and community. Banks in particular are reimagining their role as corporate stewards, and rethinking what ESG means for them as part of a broader emphasis on corporate social responsibility (CSR). Katy Jacob, SpringFour’s VP of Research & Impact, discusses how SpringFour fits in to the evolving ESG landscape.

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Helping Renters Stay Put: Responding to the COVID-19 Housing Insecurity Crisis

Helping Renters Stay Put: Responding to the COVID-19 Housing Insecurity Crisis

Long before financial health became a hot topic, SpringFour recognized that connections to local resources could help improve financial lives and increase repayment rates. MMI has a kindred mission in seeking to help families get through a financial crisis through counseling and debt management services. Read the case study to learn how the organizations have worked together to help renters maintain housing security in a time of crisis during COVID-19.

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One Year Post-COVID-19: SpringFour Looks Back

One Year Post-COVID-19: SpringFour Looks Back

Since lockdowns began, our team added hundreds of carefully researched and vetted financial resources to our database and delivered more than 3.8 million financial resources to individuals struggling to stay afloat. And we did it all in partnership with many more like-minded banks, lenders, nonprofits, and employers. Our team members share in our own words how we met demand during our busiest year ever and what being part of the solution has meant to each one of us.

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A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

Enova and SpringFour are Chicago-based fintechs working together to improve families’ financial health. The two companies began to explore a partnership in October of 2019, and by the spring of 2020, Enova had launched SpringFour resources via S4direct to its CashNetUSA and NetCredit brands. Read the case study to find out more about how this partnership helped customers through the COVID crisis and beyond.

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Annual Report 2020

Annual Report 2020

SpringFour today announced that it delivered almost 3.3 million financial health referrals to Americans in need in 2020. SpringFour increased its support with 37% more resources available and 21% more cities covered, and increased its subscribers by 43%, which included 44% more banking and lending clients including Avant, Elevate, Enova, and two of the top 10 U.S. banks and others, and 25% more nonprofit clients.

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In Our Clients’ Words: SpringFour User Survey Results

In Our Clients’ Words: SpringFour User Survey Results

Each year, SpringFour surveys the users of its S4pro tool – agents and counselors who use S4pro to provide vetted financial resources to customers in need. The survey helps us get a finger on the impact our referral tool has on our clients’ business, their employees working directly with consumers in need of financial assistance, and customer outcomes. Among other insights, the survey shows that SpringFour has become an integral piece of many companies’ COVID-19 response strategies.

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Awards & Recognition