Research and Insights

Research and Insights

SpringFour Partner of the Month: Purchasing Power

Retirement plans remain a core pillar of employee benefits. Yet with an increasingly dire financial reality, many of those plans are falling short. Nearly half of younger working Americans –– 42% — say they’re living paycheck to paycheck. That means after covering their basic living expenses, Gen Z, Millennials, and Gen X have nothing left for savings. And the vast majority say they’re struggling to save for retirement.

SpringFour Partner of the Month: Balance Financial Wellness

Figuring out how to stretch a budget through the entire month. Deciding whether to pay for an unexpected expense on credit. Evaluating student loan repayment options. Determining whether you’re financially ready to buy a home. Financial decisions happen every day, so why shouldn’t financial guidance?

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

SpringFour Partner of the Month: Purchasing Power

Retirement plans remain a core pillar of employee benefits. Yet with an increasingly dire financial reality, many of those plans are falling short. Nearly half of younger working Americans –– 42% — say they’re living paycheck to paycheck. That means after covering their basic living expenses, Gen Z, Millennials, and Gen X have nothing left for savings. And the vast majority say they’re struggling to save for retirement.

SpringFour Partner of the Month: Balance Financial Wellness

Figuring out how to stretch a budget through the entire month. Deciding whether to pay for an unexpected expense on credit. Evaluating student loan repayment options. Determining whether you’re financially ready to buy a home. Financial decisions happen every day, so why shouldn’t financial guidance?

SpringFour Partner of the Month: Fifth Third

Imagine a bus pulling into a neighborhood where the nearest bank branch is miles away. Inside, residents can open a checking account on the spot, step into a private consultation pod, or meet with a credit counselor. And with SpringFour integrated directly into the experience, a quick zip code search instantly surfaces local financial assistance. What might otherwise take hours is resolved in minutes.

SpringFour Partner of the Month: OppFi

When financial pressure hits, speed matters. During the 2025 federal government shutdown, the longest in U.S. history, millions of households suddenly faced paused paychecks and benefits, alongside mounting uncertainty. Financial institutions had a choice: wait, or act. OppFi acted.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Challenges consumers will face in 2025: What our data predicts

Challenges consumers will face in 2025: What our data predicts

For many consumers, 2024 was filled with financial challenges, and according to our predictions, 2025 will present much of the same: prices will be high, and many people will be struggling to make ends meet. Read our 2025 predictions to learn how partnering with SpringFour can help your organization support consumers as they face financial challenges in 2025.

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3 reasons we’re grateful this year

3 reasons we’re grateful this year

As Thanksgiving approaches, we want to acknowledge how thankful we are to make a difference in people’s lives every single day. There’s nothing like real-life stories to show what our financial health solutions truly mean to people. See three of our recent favorites from contact center agents, counselors, and coaches who use SpringFour to deliver real value to individuals facing financial challenges.

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Just Released: SpringFour’s Q3 2024 Impact Report

Just Released: SpringFour’s Q3 2024 Impact Report

We are proud to announce the release of SpringFour’s Q3 2024 Impact Report!The third quarter was like no other because SpringFour was acquired by C&R Software, a CORA Group company and subsidiary of Constellation Software, Inc., the 23rd largest software company in the world with an $80B market cap! Read more about our Q3 impact and how SpringFour is delivering much-needed support — when and where it’s needed.

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SpringFour’s Added Health Insurance Resources Ease Open Enrollment Puzzle

SpringFour’s Added Health Insurance Resources Ease Open Enrollment Puzzle

SpringFour today announced the expansion of its health insurance resources, at a pivotal time when many Americans are weighing their insurance options. By expanding its solutions to include nonprofit local Health Insurance Navigators, SpringFour offers a lifeline to the uninsured during the crucial open enrollment period starting November 1.

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Fay Servicing Empowers Homeowners with Financial Assistance Through SpringFour Partnership

Fay Servicing Empowers Homeowners with Financial Assistance Through SpringFour Partnership

Fay Servicing and SpringFour’s innovative partnership provides over 96,000 essential resource referrals, strengthening financial stability for homeowners nationwide. Through its longstanding partnership with SpringFour, the leading social impact fintech, Fay Servicing has facilitated over 6,000 referrals in the past year alone, helping homeowners navigate financial difficulties and maintain homeownership.

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Awards & Recognition

          

           

       

    

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