Research and Insights

Research and Insights

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

Breaking news: We made Inc.’s Female Founders 250 list!

Breaking news: We made Inc.’s Female Founders 250 list!

SpringFour’s CEO and Founder, Rochelle Gorey, has been selected out of thousands of applicants as an Inc.’s 250 Female Founders 2024! SpringFour is one of the 7 winners in the Financial Services industry, with a special feature on Rochelle and SpringFour for demonstrating the importance of marrying social impact with fintech and completing more than five million financial health referrals in 2023. Learn more about the award in this blog.

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Helping Clients Showcase Their Impact with Annual Social Impact Reporting

Helping Clients Showcase Their Impact with Annual Social Impact Reporting

As social impact becomes a core measurement of success to more companies at SpringFour, we’ve seen an increasing need for social impact reporting from our clients. During Q1, many of our partners look back at all the work done in the previous year to prepare ESG (Environmental, Social, Governance), CRA (Community Reinvestment Act), CSR (Corporate Social Responsibility), and other reports that show how their companies are making a difference for their customers, employees, and beyond. With social impact at the center of our business, we prepare annual Social Impact Reports to showcase the impact we made with each client.

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Explore our 2023 Annual Impact Report

Explore our 2023 Annual Impact Report

In 2023, SpringFour was instrumental in making financial health a mainstay across industries. Our financial wellness solutions empowered institutions to drive empathy-first strategies, which led to improved repayment rates, increased bottom lines, enhanced brand trust, and empowered customers across the country who now have access to resources that support their financial health. Explore our 2023 Annual Impact Report to learn more.

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Are you ready for it? (Delinquencies, that is)

Are you ready for it? (Delinquencies, that is)

SpringFour is synonymous with impact — for organizations and their customers. We can help you address delinquencies quickly, efficiently — and with empathy. SpringFour is a proven and effective delinquency solution. Our data and client list speak for themselves. Don’t get left behind.

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SpringFour Recognized in Real Leaders 2024 Top Impact Companies

SpringFour Recognized in Real Leaders 2024 Top Impact Companies

We kicked off 2024 by winning a 2024 Real Leaders Impact Award. SpringFour is now a Real Leaders Top Impact Company! Our innovative solutions help organizations deliver much-needed financial health resources to consumers — in turn, driving benefits like increased repayment rates, stronger client relationships, and higher ROI.

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Awards & Recognition

          

           

       

    

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