My Blog
“Collections is not something that you do to somebody. Collections only works when it’s collaborative”: Jeoffrey Begin, Head of US Collections at BMO
Jeoffrey Begin, Head of US Collections at BMO details how the bank has changed its focus in Collections away from a single transaction and towards the customer. Contact center agents today are solutions-oriented, trying to find how they can assist and enable rather than just getting the customer to act. This can translate to a payment modification or it may be about offering financial health resources, which BMO does through its partnership with the fintech SpringFour.
SpringFour Moderates a Panel with Clients BMO, Capital One, and KeyBank at Consumer Bankers’ Association Live 2024 Event
SpringFour was invited by Consumer Bankers’ Association to moderate a panel at its CBA Live 2024 event with three of our incredible partners: BMO, Capital One, and KeyBank. The topic? “The Data Doesn’t Lie: How innovative financial health strategies are having a positive impact on both consumers and business objectives.”
Breaking news: We made Inc.’s Female Founders 250 list!
SpringFour’s CEO and Founder, Rochelle Gorey, has been selected out of thousands of applicants as an Inc.’s 250 Female Founders 2024! SpringFour is one of the 7 winners in the Financial Services industry, with a special feature on Rochelle and SpringFour for demonstrating the importance of marrying social impact with fintech and completing more than five million financial health referrals in 2023. Learn more about the award in this blog.
Inc. Company Profile: Female Founders 250
SpringFour wins a spot in Inc. Magazine’s Female Founders 250 list, with this special company profile featuring Rochelle and SpringFour for demonstrating the importance of marrying social impact with fintech and completing more than five million financial health referrals in 2023.
How 3 Female Entrepreneurs Are Making Strides in Finance’s Male-Dominated Landscape
Three women innovators, including CEO and Founder of SpringFour, Rochelle Nawrocki-Gorey, share their top tips for women founders looking to break into finance and make an impact.
Helping Clients Showcase Their Impact with Annual Social Impact Reporting
As social impact becomes a core measurement of success to more companies at SpringFour, we’ve seen an increasing need for social impact reporting from our clients. During Q1, many of our partners look back at all the work done in the previous year to prepare ESG (Environmental, Social, Governance), CRA (Community Reinvestment Act), CSR (Corporate Social Responsibility), and other reports that show how their companies are making a difference for their customers, employees, and beyond. With social impact at the center of our business, we prepare annual Social Impact Reports to showcase the impact we made with each client.
