Research and Insights

Research and Insights

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

Why we keep win-win-winning: 6 awards in less than 12 months

Why we keep win-win-winning: 6 awards in less than 12 months

SpringFour has received 6 award recognitions in less than 12 months. There’s a reason SpringFour is getting recognized — we’re all about real-time, tangible impact. With SpringFour’s vetted resources, individuals reduce expenses, grow their savings, and find their financial footing. Learn more about the awards in this blog.

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The Power of a Unique Partnership: Fifth Third brings SpringFour to underserved communities

The Power of a Unique Partnership: Fifth Third brings SpringFour to underserved communities

On 5/3/2024, SpringFour’s Rochelle Nawrocki Gorey and Allie Poppe visited our partner Fifth Third Bank’s headquarters in Cincinnati, Ohio to celebrate Fifth Third Day. Allie captured the exciting experience of seeing SpringFour in action on Fifth Third’s Financial Empowerment Mobile, otherwise known as the eBus, in this blog. Through its newly reimagined eBus, which offers SpringFour’s financial health resources among other banking services, Fifth Third is meeting people where they’re at by taking a tour across the Midwest in its eBus to bring financial health and banking services to underbanked communities.

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Partnerships, Empathy, and Financial Health Intersections at Financial Health Network’s 20th Annual EMERGE

Partnerships, Empathy, and Financial Health Intersections at Financial Health Network’s 20th Annual EMERGE

SpringFour team members attended Financial Health Network’s 20th Annual EMERGE conference, hosted this year in our home city of Chicago! At the event, SpringFour’s CEO and Founder, Rochelle Nawrocki Gorey joined a panel called “The Power of Partnerships” alongside financial health leaders at SpringFour’s partner organizations including OppFi, Patelco Credit Union, and Self.

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Meet the SpringFour Team — 5 questions for Allie Poppe

Meet the SpringFour Team — 5 questions for Allie Poppe

Allie joined the team as SpringFour’s Operations & Account Specialist in November 2023. She utilizes her expertise in client onboarding to guide SpringFour subscribers through the deployment process. Her experience in Real Estate and Banking as a Service (BaaS) gave her valuable insight into needs consumers are facing today and how the financial industry can support those consumers. Learn more about Allie in this blog.

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Meet the SpringFour Team — 5 questions for Phylicia Clifton

Meet the SpringFour Team — 5 questions for Phylicia Clifton

Phylicia Clifton joined our team in November 2023 to help ensure our clients get the most out of their SpringFour partnership as our Senior Manager, Client Success & Impact. She works closely with our clients to build and develop their campaigns, materials, and strategies to promote and market their SpringFour deployments to their customers and employees. Additionally, she works with clients to understand their usage metrics and how SpringFour is impacting their bottom line. Learn more about Phylicia in this blog.

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Q1 Impact Report: Awards, new product, driving ROI, and more

Q1 Impact Report: Awards, new product, driving ROI, and more

We kicked off this year with major recognition, including being named a Real Leaders’ Top Impact Company and a big feature in Inc. Magazine. Explore growing trends in customer needs, our newest product, media spotlights, and more in our Q1 2024 Impact Report.

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Awards & Recognition

          

           

       

    

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