Research and Insights

Research and Insights

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

SpringFour Partner of the Month: Michigan State University Federal Credit Union (MSUFCU)

This March, we’re recognizing Michigan State University Federal Credit Union (MSUFCU) as our Partner of the Month, for their delivery of critical financial health support and real business impact. Through its partnership with SpringFour, MSUFCU demonstrates how responding to members’ needs and interests drives measurable business results.

What’s missing in banks’ AI efforts: Real financial help

AI is fast becoming the front door to banks. When customers need help, they will soon be more likely to start online than at a branch. As industries worldwide moved to adopt agentic AI, the financial services sector emerged as a leader. The technology is ubiquitous in every capacity: more than 50% of industry executives report using AI agents across organizations.

SpringFour Partner of the Month: Golden 1 Credit Union

We’re excited to kick off our new Partner of the Month series by highlighting a standout organization delivering meaningful financial health support and driving real business impact: Golden 1 Credit Union. Through its partnership with SpringFour, Golden 1 demonstrates how prioritizing member wellbeing deepens trust and engagement and reinforces long-term loyalty.

2025 Annual Impact Report: Delivering Critical Business Results, Answering Pressing Financial Health Needs

2025 was a year of results for SpringFour and the partners who trust us to deliver financial health solutions when it matters most. Through student loan resumptions, a federal government shutdown, rising foreclosures, and climbing household debt, SpringFour remained laser-focused on our mission: connecting people and organizations to the resources that solve real financial challenges.

10 ways SpringFour’s Partnerships Led to Stronger Client Portfolios in 2025

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How a Government Shutdown Impacts Your Customers

While the government is shut down, hundreds of thousands of federal employees and active-duty military are furloughed, required to work without pay, or will not receive paychecks until the government reopens. With the government shutdown, your customers will need your support and look to you for guidance. With more than 25,000 vetted, local financial health resources that can make a difference for consumers, our solutions connect people in real time to trusted help.

Delinquency rates could get worse. Here’s a win-win solution

Using SpringFour at key moments in the customer journey increases customer engagement, drives repayments, and delivers measurable ROI. There are many ways you can integrate SpringFour into your existing business practices to drive positive outcomes and reduce delinquencies for your customers and your business. Learn how in this blog.

How you can help customers navigate federal spending cuts

With the recently passed Big Beautiful Bill and potential cuts to programs in the federal fiscal year budget 2026, millions of Americans are navigating massive changes to essential programs, including cuts to Medicaid and SNAP. To meet this moment, SpringFour has expanded its resource offerings to ensure families can access support available from trusted organizations.

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

Announcement: C&R Software Integrates SpringFour into Debt Manager

Announcement: C&R Software Integrates SpringFour into Debt Manager

We’re thrilled to announce a brand-new integration of SpringFour with C&R Software’s Debt Manager, the world’s leading SaaS, AI-native debt collection and recovery platform. The debt management and collections system simplifies and streamlines collections processes, and currently manages $8 trillion in debt.

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2024 Annual Impact Report: How We’ve Changed Financial Services For Good

2024 Annual Impact Report: How We’ve Changed Financial Services For Good

2024 was a defining year for financial health — and for SpringFour. Our acquisition by C&R Software marked a major milestone, enabling us to scale our mission and bring financial health solutions to more organizations and the people they serve than ever before.The impact speaks for itself: 8.5 million+ referrals delivered (a 54% increase from 2023), 2,000+ new resources added, and recognition from Inc. and American Banker for our leadership, innovation, and impact in financial health.

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Inside Our Q4 2024 Impact Report

Inside Our Q4 2024 Impact Report

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them. While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Learn how in SpringFour’s Q4 2024 Impact Report.

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How we’re here for you and your customers — as always

How we’re here for you and your customers — as always

We built SpringFour to connect people with vetted financial health resources when they need them most. Today, with rising costs, policy changes, and natural disasters, uncertainty is everywhere — and we’re here to help. From disaster relief to everyday financial challenges like food savings, rental resources, prescription savings, and more, we make it easy for the financial services industry, nonprofits, employers, and more to provide real solutions, fast.

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SpringFour and MSU Federal Credit Union Announce Partnership to Improve Members’ Financial Health

SpringFour and MSU Federal Credit Union Announce Partnership to Improve Members’ Financial Health

SpringFour, a first-of-its-kind, leading financial health fintech, today announced a partnership with MSU Federal Credit Union (MSUFCU), a credit union with more than 80 years of history providing services to the Michigan State University community and beyond. This partnership will offer MSUFCU members—Including Michigan State University students and alumni—innovative digital tools to support their financial health. 

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Awards & Recognition

          

           

       

    

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