Inside Our Q4 2024 Impact Report

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them.

While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Our Resource Integrity Team ensures that every referral we provide is vetted, reputable, and up to date – because when people seek help, they need solutions that they can depend on.

The best part about our work? It’s a win-win — financial health is good for customers and businesses alike. Providing access to trusted resources leads to increased repayment rates, stronger customer engagement, and brand loyalty, all while delivering a measurable return on investment. We’re proud to be part of the solution, working with our partners to drive impact for their customers.

Read this report to learn more about:

➡️  Q4 impact metrics at a glance (page 3)

➡️  Natural disaster response and recovery (page 4)

➡️  Rental resources and mortgage relief response to HAF shuttering its doors (page 5)

➡️  SpringFour’s Social Impact Reporting helps clients measure ESG achievements (page 6)

➡️  BMO Case Study and introducing a new team member (page 7)

➡️  SpringFour User Survey provides feedback from S4pro users (page 8)

Here’s to another year of delivering support when and where it’s needed most.

Thank you, as always, for your partnership,