Meet SpringFour

When consumers can’t pay a bill or are living
paycheck to paycheck, SpringFour believes they need direction to local resources that can help.

Meet SpringFour

When consumers can’t pay a bill or are living paycheck to paycheck, SpringFour believes they need direction to local resources that can help.

Our Mission

SpringFour’s mission is to connect consumers to the financial health resources they need. Our approach addresses the root cause of financial challenges to get people back on track with their payments.

The “Four” in SpringFour

Connections

The SpringFour platform is built so that any organization wishing to connect their customers or employees with financial health resources can do so quickly and efficiently.

Savings

By connecting consumers to resources that reduce household expenses, we are helping them on a path to greater financial security and health.

Impact

We make more than 1 million referrals each year, resulting in an average consumer savings increase of $250 per month, helping consumers achieve their financial dreams.

Integrity

We employ a rigorous un-biased vetting process and hold high resource quality standards to ensure that all of our free-to-consumer referrals are valuable and deliver what they promise.

Our Story

Over 13 Years Ago

Long before financial health became a hot topic, we knew connections to local resources could help improve financial lives. So we set out to build the technology that would easily and efficiently connect people to quality financial health resources.

SpringFour’s co-founders have backgrounds in community development and financial services and are known as experts and innovators in the fields of asset development, community reinvestment, and foreclosure intervention. SpringFour was founded as MortgageKeeper in 2005 to help address the underlying difficulties of homeowners falling behind on mortgage payments. During that time, SpringFour helped thousands of consumers avoid foreclosure with access to counseling and other resources.

Over 13 Years Ago

Long before financial health became a hot topic, we knew connections to local resources could help improve financial lives. So we set out to build the technology that would easily and efficiently connect people to quality financial health resources.

SpringFour’s co-founders have backgrounds in community development and financial services and are known as experts and innovators in the fields of asset development, community reinvestment, and foreclosure intervention. SpringFour was founded as MortgageKeeper in 2005 to help address the underlying difficulties of homeowners falling behind on mortgage payments. During that time, SpringFour helped thousands of consumers avoid foreclosure with access to counseling and other resources.

Today

Today, more than 4,000 customer service representatives and counselors log into SpringFour every day to access thousands of local resources, programs, and tools that can help create true impact and increase opportunities for financial wellness.

With over 11,500 curated financial health resources available in 360+ cities, SpringFour improves consumers’ cash flow and payment performance, strengthening opportunities for financial wellness and saving our subscribers millions in servicing costs. SpringFour is changing the way the financial services industry interacts with customers who experience financial hardships. We want to inspire the industry to make referrals a standard component of any collections strategy and financial health platform. 

Meet Our Leadership Team

Rochelle Nawrocki Gorey
Co-Founder, President & CEO

Dr. J. Michael Collins Ph.D.
Co-Founder

Scott Freeze
Chief Operating Officer

Katie Gottschall Donohue
VP of Strategy & Customer Engagement

Cassandra Compton
VP of Data Integrity & User Experience

Meet Our Resource Development Team

Quality resources are the foundation of SpringFour. These are some of the dedicated professionals who apply rigorous standards to resource development and listen to feedback from users to ensure all community resources are timely and accurate.

Julie St. Jean
New Market  Associate

Collin O’Rourke
Senior Research Analyst

Sheila Squier
Resource Integrity Specialist

 

Testimonials

The simplicity of SpringFour’s desktop application and customer-facing web search tool allowed us to integrate seamlessly into our contact center and web channels with ease. The search functionality empowers our agents to efficiently offer meaningful solutions to struggling homeowners, maximizing the value of every customer contact.


    SCOTT RODEMAN
     SVP, U.S. Bank Mortgage Servicing, Default operations

The simplicity of SpringFour’s desktop application and customer-facing web search tool allowed us to integrate seamlessly into our contact center and web channels with ease. The search functionality empowers our agents to efficiently offer meaningful solutions to struggling homeowners, maximizing the value of every customer contact.


    SCOTT RODEMAN
     SVP, U.S. Bank Mortgage Servicing, Default operations

The simplicity of SpringFour’s desktop application and customer-facing web search tool allowed us to integrate seamlessly into our contact center and web channels with ease. The search functionality empowers our agents to efficiently offer meaningful solutions to struggling homeowners, maximizing the value of every customer contact.


    SCOTT RODEMAN
     SVP, U.S. Bank Mortgage Servicing, Default Operations

Our deployment with SpringFour was seamless and easy. We had few questions because the process was so streamlined. The team was, and continues to be, incredibly responsive and a pleasure to work with.


    AMANDA LOTZ
    Senior Associate, Social Impact, LendUp

SpringFour was a top three finalist in our 2017 BMO Harris Fintech Partnership Program due to their unique value proposition, genuine focus on financial wellness, and ease of deployment.  We continue to be excited about their results and their potential for further impact.


    BEN SCHACK
    Head of U.S. Digital Partnerships, BMO Financial Group

Partnering with SpringFour allows us to directly address our customers’ needs in a way that we could not do alone.


   RAUL VAZQUEZ
   CEO, Oportun

Partnering with SpringFour allows us to provide additional financial wellness resources to consumers who are struggling financially. Those facing unemployment or financial stress benefit from local referrals that SpringFour seamlessly provides.


    DAN MURRAY
    Senior Vice President, SafetyNet

Certified and Dedicated to Impact

 

As one of only 2,200 organizations worldwide that have been designated as a Certified B Corporation, SpringFour has been certified as having met high standards of transparency, accountability, and performance. This helps guide us in our mission to help those living paycheck to paycheck by providing the resources they need to get back on track.

Learn more about Certified B-Corporation Certification

Ready to get started?

see how easy it is to help your clients with SpringFour.

Industry Recognition

                

                        

GET IN TOUCH

For all inquiries:
866-732-2246

Chicago Office at 1871
222 Merchandise Mart Plaza Floor 12

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