Research and Insights

 

Targeted resources can help families navigate financial insecurity: What we have learned from COVID-19

During the summer of 2021, SpringFour and Elevate’s Center for the New Middle Class collaborated on a research project using data from the Center’s Non-prime tracker survey and SpringFour data on over 5 million referrals to ascertain households’ financial health and stability.

Eviction Prevention During the COVID-19 Pandemic: Resources Available through SpringFour

To address the impending potential crisis facing tenants who will no longer be covered by eviction moratoriums, SpringFour is dedicated to providing as much information as possible to help families who need resources. Cassandra Compton blogs about the resources SpringFour has for tenants possibly facing eviction.

SpringFour: A One-Stop Shop for Homeowner Assistance

Springfour is uniquely positioned to help Non-profits and Servicers provide assistance to their clients. Through updated state resources and expert-authored informational guides about the Homeowner Assistance Fund, SpringFour’s new offering and current tools can help struggling homeowners apply for funds.

Companies Focus on ESG Metrics, Highlight SpringFour Partnership

In the wake of climate change and social unrest surrounding racial inequality, many companies are ramping up their environmental, social and governance (ESG) programs to highlight the importance of being a good corporate citizen with a positive impact on customers and community. Banks in particular are reimagining their role as corporate stewards, and rethinking what ESG means for them as part of a broader emphasis on corporate social responsibility (CSR). Katy Jacob, SpringFour’s VP of Research & Impact, discusses how SpringFour fits in to the evolving ESG landscape.

Helping Renters Stay Put: Responding to the COVID-19 Housing Insecurity Crisis

Long before financial health became a hot topic, SpringFour recognized that connections to local resources could help improve financial lives and increase repayment rates. MMI has a kindred mission in seeking to help families get through a financial crisis through counseling and debt management services. Read the case study to learn how the organizations have worked together to help renters maintain housing security in a time of crisis during COVID-19.

One Year Post-COVID-19: SpringFour Looks Back

Since lockdowns began, our team added hundreds of carefully researched and vetted financial resources to our database and delivered more than 3.8 million financial resources to individuals struggling to stay afloat. And we did it all in partnership with many more like-minded banks, lenders, nonprofits, and employers. Our team members share in our own words how we met demand during our busiest year ever and what being part of the solution has meant to each one of us.

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

Enova and SpringFour are Chicago-based fintechs working together to improve families’ financial health. The two companies began to explore a partnership in October of 2019, and by the spring of 2020, Enova had launched SpringFour resources via S4direct to its CashNetUSA and NetCredit brands. Read the case study to find out more about how this partnership helped customers through the COVID crisis and beyond.

Annual Report 2020

SpringFour today announced that it delivered almost 3.3 million financial health referrals to Americans in need in 2020. SpringFour increased its support with 37% more resources available and 21% more cities covered, and increased its subscribers by 43%, which included 44% more banking and lending clients including Avant, Elevate, Enova, and two of the top 10 U.S. banks and others, and 25% more nonprofit clients.

In Our Clients’ Words: SpringFour User Survey Results

Each year, SpringFour surveys the users of its S4pro tool – agents and counselors who use S4pro to provide vetted financial resources to customers in need. The survey helps us get a finger on the impact our referral tool has on our clients’ business, their employees working directly with consumers in need of financial assistance, and customer outcomes. Among other insights, the survey shows that SpringFour has become an integral piece of many companies’ COVID-19 response strategies.

The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

Read insights from SpringFour’s VP of Impact and Research, Katy Jacob, on an impending crisis in access to healthcare that would impact up to a third of the country. Healthcare costs and access impact every aspect of Americans’ financial health, and here at SpringFour, we have seen first-hand how the COVID-19 pandemic has led to the increased need for additional healthcare savings resources for families.

Targeted resources can help families navigate financial insecurity: What we have learned from COVID-19

During the summer of 2021, SpringFour and Elevate’s Center for the New Middle Class collaborated on a research project using data from the Center’s Non-prime tracker survey and SpringFour data on over 5 million referrals to ascertain households’ financial health and stability.

Eviction Prevention During the COVID-19 Pandemic: Resources Available through SpringFour

To address the impending potential crisis facing tenants who will no longer be covered by eviction moratoriums, SpringFour is dedicated to providing as much information as possible to help families who need resources. Cassandra Compton blogs about the resources SpringFour has for tenants possibly facing eviction.

SpringFour: A One-Stop Shop for Homeowner Assistance

Springfour is uniquely positioned to help Non-profits and Servicers provide assistance to their clients. Through updated state resources and expert-authored informational guides about the Homeowner Assistance Fund, SpringFour’s new offering and current tools can help struggling homeowners apply for funds.

Companies Focus on ESG Metrics, Highlight SpringFour Partnership

In the wake of climate change and social unrest surrounding racial inequality, many companies are ramping up their environmental, social and governance (ESG) programs to highlight the importance of being a good corporate citizen with a positive impact on customers and community. Banks in particular are reimagining their role as corporate stewards, and rethinking what ESG means for them as part of a broader emphasis on corporate social responsibility (CSR). Katy Jacob, SpringFour’s VP of Research & Impact, discusses how SpringFour fits in to the evolving ESG landscape.

Helping Renters Stay Put: Responding to the COVID-19 Housing Insecurity Crisis

Long before financial health became a hot topic, SpringFour recognized that connections to local resources could help improve financial lives and increase repayment rates. MMI has a kindred mission in seeking to help families get through a financial crisis through counseling and debt management services. Read the case study to learn how the organizations have worked together to help renters maintain housing security in a time of crisis during COVID-19.

One Year Post-COVID-19: SpringFour Looks Back

Since lockdowns began, our team added hundreds of carefully researched and vetted financial resources to our database and delivered more than 3.8 million financial resources to individuals struggling to stay afloat. And we did it all in partnership with many more like-minded banks, lenders, nonprofits, and employers. Our team members share in our own words how we met demand during our busiest year ever and what being part of the solution has meant to each one of us.

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

Enova and SpringFour are Chicago-based fintechs working together to improve families’ financial health. The two companies began to explore a partnership in October of 2019, and by the spring of 2020, Enova had launched SpringFour resources via S4direct to its CashNetUSA and NetCredit brands. Read the case study to find out more about how this partnership helped customers through the COVID crisis and beyond.

Annual Report 2020

SpringFour today announced that it delivered almost 3.3 million financial health referrals to Americans in need in 2020. SpringFour increased its support with 37% more resources available and 21% more cities covered, and increased its subscribers by 43%, which included 44% more banking and lending clients including Avant, Elevate, Enova, and two of the top 10 U.S. banks and others, and 25% more nonprofit clients.

In Our Clients’ Words: SpringFour User Survey Results

Each year, SpringFour surveys the users of its S4pro tool – agents and counselors who use S4pro to provide vetted financial resources to customers in need. The survey helps us get a finger on the impact our referral tool has on our clients’ business, their employees working directly with consumers in need of financial assistance, and customer outcomes. Among other insights, the survey shows that SpringFour has become an integral piece of many companies’ COVID-19 response strategies.

The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

Read insights from SpringFour’s VP of Impact and Research, Katy Jacob, on an impending crisis in access to healthcare that would impact up to a third of the country. Healthcare costs and access impact every aspect of Americans’ financial health, and here at SpringFour, we have seen first-hand how the COVID-19 pandemic has led to the increased need for additional healthcare savings resources for families.

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

Enova and SpringFour are Chicago-based fintechs working together to improve families’ financial health. The two companies began to explore a partnership in October of 2019, and by the spring of 2020, Enova had launched SpringFour resources via S4direct to its CashNetUSA and NetCredit brands. Read the case study to find out more about how this partnership helped customers through the COVID crisis and beyond.

read more
Annual Report 2020

Annual Report 2020

SpringFour today announced that it delivered almost 3.3 million financial health referrals to Americans in need in 2020. SpringFour increased its support with 37% more resources available and 21% more cities covered, and increased its subscribers by 43%, which included 44% more banking and lending clients including Avant, Elevate, Enova, and two of the top 10 U.S. banks and others, and 25% more nonprofit clients.

read more
In Our Clients’ Words: SpringFour User Survey Results

In Our Clients’ Words: SpringFour User Survey Results

Each year, SpringFour surveys the users of its S4pro tool – agents and counselors who use S4pro to provide vetted financial resources to customers in need. The survey helps us get a finger on the impact our referral tool has on our clients’ business, their employees working directly with consumers in need of financial assistance, and customer outcomes. Among other insights, the survey shows that SpringFour has become an integral piece of many companies’ COVID-19 response strategies.

read more
The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

Read insights from SpringFour’s VP of Impact and Research, Katy Jacob, on an impending crisis in access to healthcare that would impact up to a third of the country. Healthcare costs and access impact every aspect of Americans’ financial health, and here at SpringFour, we have seen first-hand how the COVID-19 pandemic has led to the increased need for additional healthcare savings resources for families.

read more
Foreclosures in the U.S.: The Calm Before the Storm?

Foreclosures in the U.S.: The Calm Before the Storm?

Economists and housing specialists are closely watching the impact of the COVID-19 crisis on current and impending foreclosure rates. Certain regions of the country are more at risk than others, with areas along the West Coast, clustered around New York,...

read more

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