Research and Insights

SpringFour was invited by Consumer Bankers’ Association to moderate a panel at its CBA Live 2024 event with three of our incredible partners: BMO, Capital One, and KeyBank. The topic? “The Data Doesn’t Lie: How innovative financial health strategies are having a positive impact on both consumers and business objectives.” The CBA member banks agreed: serving customers with innovative solutions that meet their financial health needs is more than just a nice thing to do, but a must-do, that results in ROI gains, better customer engagement, increased brand trust, and ESG successes.

As social impact becomes a core measurement of success to more companies at SpringFour, we’ve seen an increasing need for social impact reporting from our clients. During Q1, many of our partners look back at all the work done in the previous year to prepare ESG (Environmental, Social, Governance), CRA (Community Reinvestment Act), CSR (Corporate Social Responsibility), and other reports that show how their companies are making a difference for their customers, employees, and beyond. With social impact at the center of our business, we prepare annual Social Impact Reports to showcase the impact we made with each client.

In 2023, SpringFour was instrumental in making financial health a mainstay across industries. Our financial wellness solutions empowered institutions to drive empathy-first strategies, which led to improved repayment rates, increased bottom lines, enhanced brand trust, and empowered customers across the country who now have access to resources that support their financial health.

SpringFour is synonymous with impact — for organizations and their customers. We can help you address delinquencies quickly, efficiently — and with empathy. SpringFour is a proven and effective delinquency solution. Our data and client list speak for themselves. Don’t get left behind.

We kicked off 2024 by winning a 2024 Real Leaders Impact Award. SpringFour is now a Real Leaders Top Impact Company! Our innovative solutions help organizations deliver much-needed financial health resources to consumers — in turn, driving benefits like increased repayment rates, stronger client relationships, and higher ROI.

Financial health is not a buzzword or a branding strategy. It is how people pay their bills, put food on the table, and keep the lights on — and helping people achieve that needs to be a priority for financial institutions, employers, nonprofits, and more that want to meet their customers’ needs while strengthening their business.

In 2023, SpringFour was instrumental in making financial health a mainstay across industries. Our financial wellness solutions empowered institutions to drive empathy-first strategies, which led to improved repayment rates, increased bottom lines, enhanced brand trust, and empowered customers across the country who now have access to resources that support their financial health.

As the new year approaches, it’s time for financial institutions to go beyond simply providing financial education and truly show up for their customers like never before. Will 2024 be the year financial institutions begin meeting their customers’ needs and expectations? The team at SpringFour not only believes it will, but that it must.

Milestone marks joint commitment to consumers’ financial health amid increasingly difficult debt climate. Today, SpringFour, a social impact financial wellness fintech company, announced that its partnership with leading credit building company Self Financial has delivered more than 3 million financial health referrals to consumers.

This quarter alone, SpringFour’s award-winning, empathy-first strategy was recognized by top brands like Fast Company, Finovate, and Fintech Futures, and highlighted in a number of press features including Tearsheet, BankingDive, and HR.com. Q3 resource enhancements include a new Transportation category and updates for student loan borrowers as payments resumed this quarter.